Frequently Asked Questions

In-person sessions are available at the UniSA City West Health Clinic which is at 27 North Terrace, Tandanya / Adelaide.

This clinic runs on Thursdays.

Yes, we run a telehealth service for anyone who can’t access our in-person clinic. Our telehealth service is available to anyone across Australia and the world (excluding USA and Canada).

We are passionate about ensuring services are available to folks living in remote and regional areas.

No, you can use an ordinary built-in microphone on your computer, laptop or phone and a regular webcam.  A decent internet connection is also needed. 

Yes, we offer appointment times on a Saturday morning. If these times do not suit you, please contact us and we will do our best to find a time that works for you.

We do not currently have a waitlist.

Sessions are $130 and $100 for concession.

We also offer packages for online appointments (not applicable for in-person sessions):
3 sessions - $300
5 sessions - $490
10 sessions - $950

See our terms and conditions for more information.

Medicare does not routinely provide a rebate for speech pathology services however you may be eligible for subsidised sessions under an Enhanced Primary Care plan. This will need to be arranged by your GP with Affirm and Thrive listed as your service provider. On the day of the consultation, you will need to make full payment and then claim the rebate directly from Medicare.

If you have private health insurance, your plan may cover Speech Pathology services depending on your level of cover. 

No, you do not need a referral to access Voice Training. However, if you would like to access a Medicare rebate (for up to 5 sessions per calendar year) you will need to see your GP to discuss a care plan arrangement. 

Please send your care plan to hello@affirmandthrive.com.au

The number of sessions will depend on your unique needs. In your first consultation, we will take a thorough case history and explore where your voice is at and together come up with a plan to help you reach your voice goals. Generally, people benefit from weekly or fortnightly sessions in the first stage of their voice training and then we look at spacing out appointments while you work on consolidating and generalising your new skills.

Please email us at hello@affirmandthrive.com.au or via our contact page.